Privacy Policy

This translation is provided for convenience only. The German version is legally binding.

Privacy Policy

§ 1 Controller

The controller within the meaning of the General Data Protection Regulation (GDPR), other national data protection laws and other data protection provisions is:

Tom Sohr
PSGameZone
Oberdorf 24
09518 Großrückerswalde
Germany

Email: info@psgamezone.de
Phone: +49 152 52383708

§ 2 General Information on Data Processing

(1) We generally process users' personal data only to the extent necessary to provide a functional website and our content and services. Users' personal data is regularly processed only with the user's consent or where processing is permitted by law.

(2) The legal bases for processing personal data are in particular:

  • Art. 6(1)(a) GDPR – Consent
  • Art. 6(1)(b) GDPR – Performance of a contract
  • Art. 6(1)(c) GDPR – Legal obligation
  • Art. 6(1)(f) GDPR – Legitimate interests

§ 3 Provision of the Website and Creation of Log Files

(1) Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing device:

  • The user's IP address
  • Date and time of access
  • Website from which the user reached our website (referrer)
  • Browser and operating system used
  • Page accessed / file name
  • Amount of data transferred

(2) The data is stored in the log files of our system. This data is not stored together with other personal data of the user.

(3) The legal basis is Art. 6(1)(f) GDPR. The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user's device.

(4) The data is deleted as soon as it is no longer necessary for the purpose for which it was collected. For data collected to provide the website, this is the case when the respective session has ended. Storage in log files is for a maximum of 7 days.

§ 4 Contact Form and Email Contact

(1) When you contact us by email or via a contact form, the data you transmit (name, email address, message content) is stored for the purpose of processing your inquiry and in case of follow-up questions.

(2) The legal basis is Art. 6(1)(f) GDPR (legitimate interest in processing inquiries) or Art. 6(1)(b) GDPR for contract-related inquiries.

(3) The data is deleted as soon as it is no longer necessary for the purpose for which it was collected, but no later than after 3 years.

§ 5 Order Data and Contract Processing

(1) To process orders, we process the following personal data:

  • First and last name
  • Delivery address (for physical products)
  • Email address
  • Payment data (processed by the payment service provider)
  • Order history
  • IP address at the time of the order

(2) The legal basis is Art. 6(1)(b) GDPR (performance of a contract).

(3) Order data is stored for 10 years in accordance with the statutory retention periods (Section 147 of the German Fiscal Code (AO), Section 257 of the German Commercial Code (HGB)).

§ 6 Payment Service Providers

To process payments, we use external payment service providers (e.g. PayPal, Stripe, Klarna). The data required for payment processing is transmitted directly to the respective payment service provider. The privacy policies of the respective provider apply:

§ 7 Shipping Service Providers

For orders of physical products, the buyer's name and delivery address are transmitted to the commissioned shipping service provider (e.g. DHL, DPD, Hermes) for the purpose of parcel delivery. The legal basis is Art. 6(1)(b) GDPR. The shipping service provider does not use the data beyond this purpose.

§ 8 User Account / Registration

(1) When users create an account, the following data is stored:

  • Email address
  • Password (stored in encrypted form)
  • Date of registration
  • Order history

(2) The legal basis is Art. 6(1)(b) GDPR.

(3) Users can have their account deleted at any time. However, data stored in connection with orders remains stored for the legally required retention period.

§ 9 Affiliate Program

(1) For participation in the PSGameZone Affiliate Program, we process the following data:

  • First and last name
  • Email address
  • IBAN and BIC (for payouts)
  • Tax information (private individual / business, VAT ID if applicable)
  • Click and conversion tracking data

(2) The legal basis is Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(c) GDPR (tax law obligations).

(3) Bank details are stored in encrypted form and used exclusively for the payout of commissions.

(4) From annual earnings of €600, we are obliged under Section 22a of the German Income Tax Act (EStG) to report the affiliate's data to the tax office. Affiliates will be informed of this in good time.

§ 10 Cookies

(1) Our website uses cookies. Cookies are small text files that are stored on the user's device.

(2) We distinguish between:

  • Technically necessary cookies: Absolutely required for the operation of the website (e.g. session cookie, shopping cart). Legal basis: Art. 6(1)(f) GDPR.
  • Affiliate tracking cookie: Stores the affiliate code for up to 90 days for commission settlement. Legal basis: Art. 6(1)(b) GDPR.
  • Analytics cookies: Only with the user's express consent. Legal basis: Art. 6(1)(a) GDPR.

(3) Users can prevent the storage of cookies by adjusting their browser settings accordingly. We point out, however, that in this case not all functions of the website may be fully usable.

§ 11 Geolocation (IP-Based Region Detection)

(1) To display region-specific product availability, we determine the user's approximate country based on the IP address using the service ipapi.co (Kloudend Inc., USA).

(2) The determined country is temporarily stored in a cookie (duration: 24 hours). There is no permanent storage or linking with the user profile.

(3) The legal basis is Art. 6(1)(f) GDPR (legitimate interest in the correct presentation of products). Complete IP addresses are not stored permanently.

§ 12 Third-Party Platforms

Where products are purchased via third-party platforms (eBay, Amazon, Kaufland, Eneba, Gamivo, Kinguin, etc.), the privacy policies of the respective platform apply in addition. The Seller receives from these platforms only the data required for order processing (name, delivery address, order details).

§ 13 Rights of the Data Subject

You have the following rights:

  • Right of access (Art. 15 GDPR): You can request information about the data stored about you.
  • Right to rectification (Art. 16 GDPR): You can request the correction of inaccurate data.
  • Right to erasure (Art. 17 GDPR): You can request the deletion of your data, unless statutory retention obligations prevent this.
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR): You can object to the processing of your data based on legitimate interests.
  • Withdrawal of consent (Art. 7(3) GDPR): Consent that has been given can be withdrawn at any time with effect for the future.
  • Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority. The competent authority is the Saxon Data Protection Commissioner (Sächsischer Datenschutzbeauftragter), www.saechsdsb.de.

§ 14 Data Security

We use technical and organizational security measures to protect your data against accidental or intentional manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments. Data transmission on our website takes place via an SSL/TLS-encrypted connection (recognizable by "https://" in the address bar).

§ 15 Currency and Amendment of this Privacy Policy

This privacy policy is currently valid and was last updated in June 2026. Due to the further development of our website or changes in legal or regulatory requirements, it may become necessary to amend this privacy policy. The current privacy policy can be accessed at any time on the website at psgamezone.de/datenschutz.

Version: June 2026 – PSGameZone, Tom Sohr